Privacy Policy

Last Updated: [Insert Date]

At Kitchen Sink Shop (“we”, “us”, or “our”), we are committed to protecting the privacy of our customers who purchase our premium kitchen products including designer sinks, taps, and appliances. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website kitchenandfaucets.com.

1. Information We Collect

We collect information to provide better services to all our customers purchasing high-end kitchen solutions:

• Personal Information: When you make a purchase, we collect your name, billing/shipping address, email address, phone number, and payment information (processed securely through our payment gateway).
• Transaction Data: Details about products you purchase (such as brass kitchen taps or composite granite sinks) and payment methods.
• Technical Data: IP address, browser type, operating system, and other technology on the devices you use to access our website.
• Usage Data: Information about how you use our website, products, and services including pages visited and products viewed.
• Marketing Data: Your preferences in receiving marketing from us and your communication preferences.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders for premium kitchen products
• Provide customer support for your purchases (e.g., cooker hoods or kitchen mixer taps)
• Improve our products and services (e.g., ceramic kitchen sinks or kettle taps)
• Send you information about new products, promotions, and offers (you may opt out at any time)
• Prevent fraud and enhance the security of our website
• Comply with legal obligations

3. Data Sharing and Disclosure

We may share your information with:

• Payment Processors: To securely process transactions for your kitchen appliance purchases
• Shipping Providers: To deliver your ordered products (e.g., Belfast kitchen sinks or inset kitchen sinks)
• Service Providers: Companies that help us operate our business (IT services, marketing agencies)
• Legal Compliance: When required by law or to protect our rights

We never sell your personal information to third parties for marketing purposes.

4. Data Storage and Security

We implement military-grade security measures to protect your information:

• 256-bit SSL encryption for all transactions (same as financial institutions)
• Secure servers with restricted access
• Regular security audits
• We do not store sensitive payment information after transactions are complete

Data is stored primarily in the United States but may be transferred internationally for processing in compliance with applicable laws.

5. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data
• Object to processing of your personal data
• Request restriction of processing your personal data
• Withdraw consent (where processing is based on consent)

To exercise these rights, please contact us at [email protected].

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Remember your preferences (e.g., currency selection for international orders)
• Analyze website traffic and shopping behavior
• Improve your browsing experience
• Deliver targeted advertisements for our premium kitchen products

You can control cookies through your browser settings. Disabling cookies may affect certain website features.

7. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on our website with an updated effective date.